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Effective communication requires six kinds of media

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Post time 2018-5-25 00:39:05 | Show all posts |Read mode
           The effective communication is undoubtedly very important to the enterprise. We do not explain the reason that the earth people know. However, the combination of various environments can create effective communication and build different communication media for different communication needs. It is an important means to achieve the best communication efficiency and communication quality.
The best way to communicate
Face-to-face communication is the most effective communication method for team communication and cooperation, because both parties can not only understand each other's meaning from the language level, but also understand the true intentions of the other party more clearly and clearly from the body language. Such as gestures and facial expressions. A recent study by Harvard University and Columbia University showed that face-to-face meetings can attract 38% more attention. And "in person to participate in the meeting" itself also conveyed a powerful message, expressed its commitment to the project, team members and the stakeholders they need to deal with.
Second, there are six kinds of communication media
If people conduct long-distance communication, face-to-face communication is not effective, and one or more media must be used to communicate each other's information.
Using e-mail does not have time and space limitations, so that people working at different times or at work can communicate effectively. E-mail allows people to send information to several people at the same time, and can send attachments such as electronic documents, pictures or documents. However, the popularity of e-mail has led to its misuse and it has often been used for improper purposes. Because e-mail hardly contains information about people's appearance and temperament, they also cannot convey subtle gestures or non-verbal cues. It can be misunderstood or misinterpreted, leading to contradictions. Moreover, according to a survey of 150 UK companies conducted by communication consultant Expert Messaging, employees waste 1 hour of emails and e-mails every day. Therefore, many researchers and managers suggest that e-mail should be avoided when communicating on controversial or sensitive issues.
Internet broadcast:
It transmits powerful and informative information to anyone who has a computer and a web browser. With it, people can quickly transfer audio and video files on the Internet or company intranet. Users do not have to wait for the file download to see the video screen or hear the sound.
In a live or real-time flow of information, participants are told to visit a specific web site at a predetermined time and everyone watches the show at the same time. In an archived or on-demand information stream, events are converted into digital files and stored for later viewing. This situation is not as direct as the live broadcast, users need to download to watch. The most important thing is that network communication is essentially a one-way communication from the host to the audience. If an issue requires discussion with the participants, or requires the spokesperson and the participants to speak outside the pre-prepared questions and answers, the flow of information is not the best way to communicate.
Voice conference:
Voice conference refers to the moderators and conference participants communicate with each other by phone or network. It is convenient, quick and easy to use. With today's voice mail function, it has great flexibility in communication, even if the other party cannot It does not matter if you answer the phone. The most prominent advantage of audio conferencing compared to e-mail or instant messaging is that there is more “substantial” contact between participants. In an audio conference, participants can use pauses and modal words (ah, 呃) to change the tone, tone, or volume to connect topics and increase the extraneous sound that the audio itself does not have. Unfortunately, the biggest drawback of audio conferencing is the invisible attendees. A recent survey showed that only 23% of the participants in audio conferences are fully focused. In general, audio conferencing is very effective in some commercial applications, but it also makes it easier for participants to do other things that are not related to the conference.
Web conferencing with audio
Web conferencing with audio is based on language web conferencing and adds certain video information, such as allowing participants to see PowerPoint presentations. Hosts can guide participants through interactive web conferences with audio. Web conferencing is a relatively inexpensive and effective team collaboration software that has many unique features that can increase the team meeting experience. However, network conferences and language conferences have the same drawbacks. Even if the participants are deserted or busy during the conference, the host and other participants cannot know. If you want to establish a partnership or promote team work, web conferences and language conferences are not the best choices.
video conference:
Videoconferencing is a method of convening a live conference. It provides face-to-face meetings for people in two or more different locations, uses computer networks to transfer audio and video data to all meeting locations, and videoconferencing Like web conferencing, it provides remote sharing, including videotape. Writing board. And PPT and other computer programs.
Video conferencing offers all the unique benefits of face-to-face communication, but the number of video conferencing conferences is limited, and the largest multiplayer video currently supports 12 people. Therefore, if there are too many participants, videoconferencing is not ideal.
Instant messaging
IM, short for short, is a near-real-time text message communication that can be performed between two or more users. It differs from ordinary e-mail in that its information communication is completed immediately and it is quite easy to conduct "dialogue communication". Because the participants are on the "friend list", the instant message has a strong community atmosphere. In many cases, this atmosphere helps establish an effective communication area. Used to send uncontroversial information to a large group of people, IM is an effective communication method.
However, IM also has its drawbacks. For example, the most instant messaging software QQ in China is currently used by Chinese employees. If employees use QQ to communicate, they will inevitably be interfered by information other than the work, which will affect work efficiency and waste time and resources. Therefore, you must choose the right instant messaging software for your company.
Software that combines all media advantages
RTC is a permanent and free enterprise instant messaging software. It addresses the communication needs of employees in the enterprise and refuses direct communication between employees outside the company and internal employees. It truly achieves the effect of internal communication. In addition, RTC also integrates other communication media, such as video conferencing, audio conferencing, Internet telephony, text messaging and other one-stop communication tools, to basically meet the communication needs of all companies.


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